Zuku Has The Worst Customer Care Service Ever! You Won't Believe What They Told A Client


Zuku Has The Worst Customer Care Service Ever! You Won't Believe What They Told A Client

Zuku is known to be the provider of the worst internet in Kenya but they are fast taking the lead in having the worst customer care service too.
This past weekend a new customer of theirs took his frustrations to Twitter after his direct message conversations with their social media guy quickly turned south.
The customer known as Kibet was asking them why they were delaying his internet connection and yet he had paid for the service and the answer he got was the most bizarre you will ever come across on the internet.
Zuku claims that they visited Kibet's premises and discovered that there was some digging that needed to be done, and he was the one supposed to dig the trenches.
Zuku Has The Worst Customer Care Service Ever! You Won't Believe What They Told A Client

Zuku Has The Worst Customer Care Service Ever! You Won't Believe What They Told A Client

Numerous former Zuku customers have since advised Kibet to ask for a refund and look for another internet service provider.
Kibet do not agree to go to DM, this is plain incompetence, and an insult ask for a refund.
And secondly mtasumbuana sana with Zuku on downtimes, leave while you can.
Leave them chief. Zuku is 2018 nonsense.
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